Refund policy

Last updated: [08/22/2026]

What is your refund policy for your digital product/s?

When you purchase a digital product/s from our online shop, you have a complimentary 2-day trial membership. This membership allows you to access exclusive content and benefits for a limited period, free of charge.

Please note that the checkbox for agreeing to our terms of service, which includes the complimentary 2-day trial membership, is not automatically checked. It requires human intervention to check/tick it.

If you do not cancel your membership before the trial ends, it will renew automatically, and the membership fee will be charged to your account. We are unable to refund subscription charges once they have been processed. However, you can cancel your membership at any time by contacting our customer support team.

please email us with your name/order and we will process a refund to your original payment method as a courtesy, please allow upto 14 days for it to reflect.

if you want to cancel/manage your subscription: celoraehelp@outlook.com



Why wasn't I informed about this subscription charge?

Our complimentary 2-day trial membership allows you to access exclusive content and benefits for a limited period, free of charge. When you purchase our digital product/s, you have a complimentary 2-day trial membership. Please note that the checkbox for agreeing to our terms of service, which includes the complimentary 2-day trial membership, is not automatically checked. It requires a human intervention to check/tick it. If you do not cancel your membership before the trial ends, it will renew automatically, and the membership fee will be charged to your account. You can cancel your membership at any time by contacting our customer support team.

if you have any other questions or concerns please feel free to reach out at: celoraehelp@outlook.com